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Problem · Winning back time

The phone doesn't stop ringing. You can't get any work done.

A customer in the chair, a car on the lift, a patient on the table, and the phone rings. Answering it interrupts your work. Not answering costs you an appointment. An online calendar takes over the bookings.

Does this sound familiar?

Here's how you notice it.

01

You answer with your hands full

And the customer in front of you waits until you're done on the phone.

02

Missed calls after closing time

Customers call when it suits them: in the evening and at weekends.

03

The calendar lives in three places

Phone, WhatsApp and Instagram: double bookings are waiting to happen.

04

Calling back never happens

And whoever you don't call back, calls the next business.

The cause

Why customers keep calling.

Customers call because it's the only way to make an appointment. Give them a button that works, and many prefer to arrange it themselves: they see straight away what's free and don't have to wait.

The phone stays there for those who'd rather call, and for questions that need a conversation.

  • Booking is only possible during your opening hours
  • Customers can't see what's free
  • Practical questions also come in by phone

Our solution

Here's how we solve it.

01

Your services and hours in the calendar

Every service with the right duration and price, with the staff member the customer chooses. You decide when customers can book online.

02

A booking button on your website

With the next available slot shown live. Booking also works in the evening and at weekends.

03

Reminders

Automatic messages via text, email or WhatsApp, with a link to cancel or reschedule.

04

Questions go to the assistant

An AI chatbot or your WhatsApp line answers questions about prices and opening hours.

In practice

Online booking per hairdresser, live availability

Customers pick their own time and hairdresser. The next available slot shows live on the site.

View the MensConcept case
Website of MensConcept

Hairdresser · Hasselt

Online booking per hairdresser, live availability

Customers pick their own time and hairdresser. The next available slot shows live on the site.

CalendarWebsite

Frequently asked questions

Questions about this problem.

Do I lose customers who prefer to call?

No. Calling stays possible. The online calendar takes over the bookings from those who'd rather arrange it themselves, even outside your opening hours.

Can I decide which hours are available for online booking?

Yes. You decide per staff member and per service when customers can book online, and how far in advance.

Does it work with my Google or Outlook calendar?

Where possible, we link it to your existing calendar, so you see all your appointments in one place. We look into that during the analysis.

What does it cost?

A website starts from € 990 with us. For a system, a webshop or printed materials, you get a fixed price after a free 30-minute analysis, split into phases. You start with what brings the most benefit.

Free analysis

How many appointments do you still arrange by phone?

Tell us how you work today. In 30 minutes, we'll show you how we'd solve this for your business and what it costs. No obligation.

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