Cookie policy

1. What are cookies and local storage?

A cookie is a small file that a website stores on your device. Local storage (local storage and session storage) works in a similar way: your browser stores information on your own device. In this policy, we refer to both together as "cookies".

2. Necessary cookies

These are needed for what you request yourself and always work. No consent is needed for these.

P3PrintShop doesn't use statistics or advertising cookies. We count how often a page is viewed without a cookie and without storing anything about you.

• p3_consent (local storage): stores your cookie choice, so we don't ask again. Until you change it or clear your browser data.
• p3_assistant_session (local storage): stores your conversation with Petry, the AI assistant, on your own device. It is no longer used after 7 days; you can clear it with the "New conversation" button.
• p3_assistant_nudge (session storage): remembers that you've already seen Petry's welcome message. Disappears when you close your browser.
• p3_assistant_feedback (local storage): remembers which of Petry's answers you've already rated.
• p3_klant (cookie): keeps you logged in to your account as a client (My P3Media). Only set when you log in, readable only by our server, and disappears after 30 days or when you log out.
• p3-winkel-mand-v1 (local storage, P3PrintShop): your basket, so it's still there when you come back. Only what you chose, no prices and no personal data. You clear it by emptying your basket.
• p3-winkel-mand-id (local storage, P3PrintShop): a random number for your shopping basket. We use it to store on our server what's in the basket and whether you checked out, so we can see which products often stay in a basket and what we can improve. The number says nothing about who you are: no name, no address, no browser data. The basket is erased from our server after 90 days.
• p3-shop-checkout (session storage, P3PrintShop): what you filled in at checkout, so going back a step doesn't clear anything. Stays on your device and disappears when you close your browser or your order is paid.
• p3-winkel-waarom (session storage, P3PrintShop): remembers whether we've already asked you during this visit why you aren't ordering (yet), so we don't ask twice. Disappears when you close your browser.
• p3-winkel-bekeken (local storage, P3PrintShop): the last products you viewed, so you find them again under "Continue where you left off". Only the name and address of the product.
• p3-winkel-geschenken-gezien (local storage, P3PrintShop): tracks which corporate gifts you've already seen in the row on the homepage, so you see different ones on your next visit. Only the product address, maximum 600.
• p3-winkel-heb-… (local storage, P3PrintShop): what you ticked under "What do you already have?" on a page per sector or occasion.
• p3-petry-winkel, p3-petry-onthaal and p3-petry-gek (session storage, P3PrintShop): your conversation with Petry in the shop and whether Petry already greeted you. Disappear when you close your browser.
• p3-petry-… (session storage, My P3Media): your conversation with Petry in your account. Disappears when you close your browser.

3. Statistics (only with your consent)

With Google Analytics 4, we track how visitors use the website: which pages, how long, and which buttons lead to an enquiry. We only use these figures to improve the website.

• _ga and _ga_*: distinguish visitors and sessions. Stored for up to 2 years.

4. Advertising (only with your consent)

We advertise through Google Ads. These cookies let us measure which advert leads to a request or appointment, and allow Google to later show you relevant P3Media adverts.

• _gcl_au and _gcl_aw: link a click on an advert to a request. Stored for up to 90 days.
• Cookies from Google on google.com and doubleclick.net for advert measurement and personalisation, in line with Google's policy.

5. How your choice works

On your first visit, you choose: accept everything, reject everything, or choose by category. Rejecting is just as easy as accepting, and nothing is pre-ticked.

As long as you don't agree, we don't load Google's scripts: no statistics or advertising cookies are placed and nothing is sent to Google. If you only allow statistics, we only load Google Analytics; if you only allow advertising, we only load Google Ads.

You can change your choice at any time via "Cookie settings" at the bottom of every page.

6. Transfer outside the EU

Google may process data in the United States. Google is certified under the EU-US Data Privacy Framework and also works with the European Commission's standard contractual clauses.

7. Learn more

You can read how we handle personal data in our privacy policy. Questions? Email info@p3media.be.