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Problem · Selling and standing out

Orders by phone, WhatsApp and notes.

Right when it's busy, the phone rings. Someone jots an order on a note, another comes in via WhatsApp and a third is standing at the counter. Mistakes happen fast, and at six everyone turns up at your door at once.

Does this sound familiar?

Here's how you notice it.

01

The phone during the rush

Right when it's busy, someone has to write down orders.

02

Everyone at once

Without pickup times, everyone shows up at the counter at the same moment.

03

A menu that's out of date

New prices are on the boards, but not on your website or your Facebook page.

04

An order gets lost

A note falls, a message gets missed, and the customer shows up for nothing.

The cause

Where it goes wrong.

Each channel has its own place: a notepad next to the phone, a mobile with WhatsApp, a screen for the website. No one sees all orders together, and no one knows how many need to be ready at half past six.

We take the order, in one place and with a pickup time. You still check out the same way as today: at your own till.

  • Each channel has its own list
  • No pickup times, so everyone arrives at once
  • Prices and menu are listed in several places

Our solution

Here's how we solve it.

01

One menu, correct everywhere

You update prices, photos and allergens once. Your QR menu, your website and your ordering page all show the same thing straight away.

02

Ordering with a pickup time

The customer picks a time. You decide how many orders fit per quarter-hour.

03

Also via WhatsApp

The basket on your website sends the full order through as one message.

04

Checkout at your own till

At pickup or at the door, cash or with your payment terminal. You enter the order on your till, just like you do today.

In practice

Reservations, WhatsApp ordering and a page per dish

A restaurant platform with its own reservation system and staff panel, a basket that sends the order via WhatsApp, and 83 dishes each with their own page.

View the Muhabbet et case
Website of Muhabbet et

Hospitality · Istanbul

Reservations, WhatsApp ordering and a page per dish

A restaurant platform with its own reservation system and staff panel, a basket that sends the order via WhatsApp, and 83 dishes each with their own page.

ReservationsWhatsAppSEO

Frequently asked questions

Questions about this problem.

Does this replace my till?

No. We take the order; you check out at your own till. If your till has an integration, we'll look at whether orders can come through automatically.

Do customers need to install an app?

No. The menu and order page open in the phone's browser.

Can I update my menu myself?

Yes. You update prices, photos and allergens once, and if something's sold out, you remove it from your menu with one click.

What does it cost?

A website starts from € 990 with us. For a system, a webshop or printed materials, you get a fixed price after a free 30-minute analysis, split into phases. You start with what brings the most benefit.

Free analysis

How many orders do you still write down by hand?

Tell us how you work today. In 30 minutes, we'll show you how we'd solve this for your business and what it costs. No obligation.

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